Normal CornBelters Ticket & Ballpark Policies
All season ticket, group ticket and single game ticket sales and/or payments are final and no refunds will be made. Season ticket accounts can be transferred to another individual or company. In the event you are moving, we can transfer to another party at no cost.
Season Ticket Reprint Policy
The account holder will be entitled to a reprint of their season tickets if lost or stolen. Please call our Ticket Department at 309-454-2255 with your reprint request. Note that tickets will not be reprinted on original season ticket stock and will be printed on standard individual game ticket stock.
Game Day Reprint
If you do not have your season tickets on game-day or have misplaced them, you, the account holder, may ask to speak with one of our Ticket Department representatives at the MICU Box Office and request a reprint of that night’s event only. Account holder MUST be physically present in order to reprint at The Corn Crib on game night.
Please keep us informed of all account corrections such as address changes, contact person changes for organizations, phone numbers, and new email addresses. Submit new information in writing to the MICU Box Office at The Corn Crib located at 1000 West Raab Road, Normal, IL, 61761.
Away Game Tickets
Our Ticket Department does not have away game tickets to make available to the public - all tickets are facilitated through the home team ticket office. Fans wishing to attend road games should get in contact with the home team’s venue or front office. Team contact information can be found on frontierleague.com or by visiting the team’s website.
Children who have celebrated their fourth birthday are required to have a ticket to gain admittance to a game. Children three years of age and younger are not required to have a ticket provided they sit on the adult's lap. As a courtesy to all fans and to comply with fire regulations, children should not sit in the aisles or walkways. There are no discounted tickets available for children.
There are disabled seats (wheelchair convertible) dispersed on the main concourse of The Corn Crib. Disabled seating and access are fully compliant with the Americans with Disabilities Act (ADA). Disabled seating and wheelchair locations are available on both a season and single game basis. For further information on locations and access appropriate options, please contact our MICU Box Office at 309-454-2255.
Ticket Exchange Policy
Unused regular season game tickets (single game purchase or group) may be redeemed for future game tickets at the MICU Box Office at The Corn Crib located at 1000 West Raab Road, Normal, IL 61761. If you are a season ticket holder, you may call the CornBelters Ticket Office at 309-454-2255 to transfer unused seats from previous games to future games. Please note that unused playoff game and special event tickets are not eligible for ticket exchanges.
Lost or Stolen Tickets
Season tickets that are lost, stolen or destroyed may be replaced free of charge. Please note that reprinted season tickets will be on standard single game ticket stock and not the original season ticket stock. You may call the MICU Box Office at 309-454-2255 prior to the game date and arrange to pick up the tickets at will call on the day of the game, or the ticket holder of record can visit the CornBelters Ticket Office located at 1000 West Raab Road, Normal, IL 61761. Those attempting to use stolen or fraudulent tickets will be removed from the game and referred to the Normal Police.
Payment for Tickets
Payment for season, group, single game and playoff tickets may be made by MasterCard, Visa, Discover, American Express, cashier's check, personal check or cash. Bank items returned for any reason are subjected to a $20 service fee. Please make checks payable to “Normal CornBelters.”
Playoff and Special Event Tickets
Season Ticket Holders will have the first right of refusal in purchasing their current seat locations for playoff games and special events hosted at The Corn Crib.
Your ticket is a revocable license and may be withdrawn anytime at the sole discretion of the Normal CornBelters. All tickets are subject to the rules, regulations and policies of the CornBelters franchise and the Frontier League. Your tickets may be revoked for reasons including, but not limited to the following: failure to meet payment deadlines, misrepresentation of tickets and violating The Corn Crib’s Code of Conduct including drunk or disorderly conduct, harassment of other guests and obscene behavior.
Seat Improvements & Additional Seat Requests
If you are interested in adding seats, moving to a new location, or upgrading at the end of the season, please contact the MICU Box Office at The Corn Crib by calling 309-454-2255. Upgrades for the following season begin in approximately mid-July for the following season.
GAME DAY & THE CORN CRIB POLICIES
Cameras & Camcorders
PERSONAL USE ONLY. Images obtained may not be used for any non-personal or commercial purpose without the written consent of the Normal CornBelters. Photographic support tools that interfere with others' enjoyment of the game (including tripods, professional lenses - larger than six inches, etc.) are not permitted in The Corn Crib during games.
ALLOWED: Small camcorders and cameras with professional lenses SMALLER than six inches in length.
NOT ALLOWED: Personal cameras with professional lenses LARGER than six inches and camera tripods.
Cowbells and vuvuzelas will be allowed. Artificial noisemakers (such as compressed or diaphragm air horns, whistles, drums, cymbals, etc.) however will NOT be allowed in The Corn Crib. The Normal CornBelters’ staff and staff of The Corn Crib also reserve the right to remove a noisemaker of any kind if it is interfering with another fan's enjoyment of the game.
The Corn Crib Stadium offers an ample amount of parking spaces. Parking is $2.00 per vehicle for each regular season Normal CornBelters game and cash is the only currency accepted upon arrival. If you and your guests need to pick up tickets at the MICU Box Office please park in the south lot and proceed to the will-call windows located outside the main gates, as tickets are not pre-printed at the north gate. If you are in need of a handicapped accessible parking space, let the parking attendants know upon arrival and they will direct you to the north lot. Please note that parking prices are subject to change during special events held at the stadium.
Outside Food & Beverage
Outside food & beverage is not allowed to be brought into The Corn Crib. The Corn Crib is equipped with four fully functioning concession stands that serve a variety of food and beverage options. Please contact The Normal CornBelters with any specific dietary restrictions or medication needs.
Smoking and Vaping
Smoking and vaping is not permitted in The Corn Crib. If you wish to smoke or vape, you may exit through the ballpark entrance gate(s) by showing your ticket to the gate attendent and making them aware that you are temporarily stepping out. Please note that you must present your game ticket to the attendent both upon exit and return to The Corn Crib.
Exit & Return Policy
In situations where you need to return to your vehicle for items such as jacket, umbrella, medications, etc. you may exit The Corn Crib and re-enter the facility. Simply present your game ticket to the gate attendent and make them aware that you will be returning, then check back in by showing them your ticket once you return.
If you are experiencing inclement weather in your area, you may contact the MICU Box Office at The Corn Crib to inquire about game status updates by calling 309-454-2255. You can also check The Normal CornBelters social media platforms (Facebook) for live updates on rainouts or game cancellations. All tickets purchased for an event that has been canceled will be available for use to any other Normal CornBelters regular season games in the current season, however, there will be no cash refunds for tickets to canceled or postponed games. A Frontier League baseball game is considered a full event if it has reached the 5th inning mark.
Print-at-Home & Mobile Delivery Issues:
If you are having trouble completing the Print-at-Home option, please double check to make sure that all the contact, and payment information is valid and has been entered correctly. If your information is valid and you have filled out all of the fields, and you are still having trouble, please contact us so that we can help you with your order. All orders are available to be printed from the MICU Box Office at The Corn Crib on the date of the game regardless if the order is set to Print-at-Home or Mobile. We have a fantastic team of experts available to assist you with your ticketing needs and you can reach us at 309-454-2255!
Gates & Game Time
Gates will open approximately one (1) hour prior to first pitch for all Normal CornBelters regular season baseball games unless otherwise noted. Game times are subject to change. For the latest team schedule and game time updates, visit the schedule page on www.normalbaseball.com.
Tuesday-Saturday: Gates open at 6:05 p.m. CT with first pitch following at 7:05 p.m.
Sunday: Gates open at 5:05 p.m. CT with first pitch following at 6:05 p.m.
MICU Box Office
Game Days: During the week (Monday-Friday) the MICU Box Office opens at 9:00 a.m. and will to stay open through the 7th inning of each game. On Weekends (Saturday-Sunday) the MICU Box Office will open at 10:00 a.m. and will remain open through the 7th inning.
Non-Game Days: During the week (Monday-Friday) the MICU Box Office will be open from 9:00 a.m. to 5:00 p.m. On Weekends (Saturday-Sunday) the MICU Box Office will be closed unless otherwise noted on www.normalbaseball.com.